Prove the sales motion works without the founder
A founder can close anything once; that is not a business. The annual goal is a repeatable motion a second person can run; this quarter the pipeline and the new customers have to come from someone other than the founder.
Net-new ARR closed by someone other than the founder $0 → $60k
How it is measured: New-logo ARR closed by a non-founder seller
Baseline: $0 · Target: $60k
Initiatives
- Write the pitch, the objections, and the qualifying questions down as one document
- Have the founder sit silent on five calls and hand over the sixth
Share of won deals closed with no founder on the call 11% → 60% of the deals won this quarter
How it is measured: Deals won without a founder on the call, over deals won this quarter
Baseline: 11% · Target: 60%
Initiatives
- Record every won call and keep the three that teach the motion
Days from first meeting to closed-won 74 → 40
How it is measured: Median days from a first meeting to a signed contract
Baseline: 74 days · Target: 40 days
Initiatives
- Set a next step with a date on every call before it ends